Our Process Ensures a Smooth, Worry-Proof Project from Start to Finish

Here’s a Snapshot of What To Expect When You Work With Us

In Winston-Salem, Greensboro, High Point and across the county, many home improvement projects don’t go according to plan. And the reason is simple: many companies lack the proper procedures to prevent problems and ensure a smooth experience.

At Window Depot, we understand that stellar results and a great project experience are the product of a carefully developed system of protocols. That’s why we’ve spent hours upon hours perfecting a process that removes ALL the usual hiccups, hitches, and headaches from home improvement. And when you combine our time-tested, proven processes with our full line of high quality product offerings from the nation’s top manufacturers, it’s easy to see why Window Depot has established itself as the Triad’s most trusted and reliable name in replacement windows, entry and patio doors.

Here’s a step-by-step breakdown of our easy & pleasant process…


Replacement windows and exterior doors are big investments. You really want to make sure you’ll love the look you choose years from now. That’s where our team comes in. Our process revolves around providing the best products from only the top manufacturers for your specific tastes. Our trained consultants work with you to find the exact style and look you want. Then we create a distinct solution just for you. There are no “plug-and-play” projects at Window Depot. Each job is custom-tailored to that customer’s needs.



With your home measured and products chosen, we special order exactly what you have requested. It can take several weeks to arrive, so while this part of the process can seem like “downtime”, we’re just getting started. While waiting for your materials, we’re busy coordinating the details of your project and assembling a handpicked installation team. Once your materials arrive, we map out a precise installation schedule. We’re always actively working on your project to ensure it’s done as quickly and efficiently as possible with as little impact on your life as possible.


We have distinct and highly detailed installation processes for our replacement windows and exterior doors. At Window Depot, we employ highly experienced and specially trained technicians. All of the products and materials that go into each installation are of the most premium grades available. And because we pay close attention to the details, you’re always assured of the very best home improvement project possible.


After we’ve installed your project, we always perform a final walkthrough and invite you to join us. If something is incorrect we will find it and we’ll fix it immediately. Our team catches things the homeowner may not even notice.


Installation is not the end of our relationship…in fact, it’s only the beginning! We provide a free 2-year labor warranty on all of our products! And, our ProVia brand is covered for LIFE! On labor, materials, even accidental glass breakage. For FREE. For LIFE! 

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